Please note that our original spare parts are only available through our official channels — including our Shopee Mall, Lazada Official Store. We do not authorize any third-party agents to sell spare parts.

Our dedicated Telex Team and trained Customer Relations Officers (CROs) are available to assist you with genuine purchases.
If you come across any seller claiming to offer our spare parts outside these platforms / different prices, or if you’re unsure about the product’s authenticity, please contact us directly to verify before making a purchase.