Get your ORIGINAL SPARE PART from us​
To avoid voiding the product warranty, customers are strongly advised to use only our original spare parts. This ensures the best performance, long-term durability, and guaranteed compatibility with your product.
We're thrilled to introduce a seamless way to earn points for every spare part you purchase through our app. It's simple: the more you shop, the more points you earn.
Fill in the form and make sure you leave a contact number, our service department will contact you shortly.
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Please note that our original spare parts are only available through our official channels — including our Shopee Mall, Lazada Official Store, and mobile app. We do not authorize any third-party agents to sell spare parts.
Our dedicated Telex Team and trained Customer Relations Officers (CROs) are available to assist you with genuine purchases.
If you come across any seller claiming to offer our spare parts outside these platforms / different prices, or if you’re unsure about the product’s authenticity, please contact us directly to verify before making a purchase.